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YOUR CONNECTED LIVING EXPERIENCE

Frequently Asked Questions
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What is broadband, and is it the same as Wi-Fi?Broadband delivers internet access to your property, while Wi-Fi distributes that connection wirelessly throughout the building. Many connectivity issues stem from the standard equipment provided by service providers. We handle all elements to ensure a seamless, robust connection.
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What is included in the RAINBOW experience?Our comprehensive service includes broadband, Wi-Fi, advanced security, telephony, smart home integration, and 24/7 managed services tailored to your needs.
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How do you eliminate Wi-Fi dead zones?We design and deploy advanced configurations with strategically placed access points to ensure consistent, high-speed coverage throughout your property, completely eradicating dead zones.
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So many engineers have tried to fix my current setup. How can you be confident you can fix it?With decades of experience implementing global connectivity solutions, we bring precise diagnostics, custom configurations, and ongoing performance optimisation to address even the most complex challenges.
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Do you handle indoor and outdoor cabling?Yes, we provide expertly concealed cabling solutions, blending seamlessly with your property’s design. For large properties, we also use specialist high-speed point-to-point equipment to cover extensive distances.
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Can you provide configurations for guests, Sky TV, CCTV, and alarm systems?Absolutely. We create a secure custom portal for guest Wi-Fi access and tailor configurations to ensure seamless integration for Sky TV, CCTV, and alarm systems. We also collaborate closely with your media and alarm providers.
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Can we use our own internet service, or do we have to use yours?We work with a range of services, including copper broadband, fibre, and Starlink. Whether you use your provider or ours, we ensure smooth integration.
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How advanced is your intruder detection system?Our systems meet the highest EU standard (SSIAB), offering AI-powered detection, perimeter monitoring, door entry control, and fire alarm integration—all accessible via a single app with real-time notifications.
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What smart home devices can you integrate?We integrate a variety of devices, including lighting, thermostats, entertainment systems, and more. Custom configurations ensure uninterrupted performance and peace of mind.
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Can I expand the system later?Yes. Our systems are highly flexible, allowing you to add or upgrade components as your needs evolve. Many customers return to enhance their setups over time.
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Do you have access to my personal data?No, we do not access or store your personal data. Protecting your privacy is a top priority.
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How do you manage my property portfolio?With remote diagnostics and fault resolution, we manage all aspects of your technology across multiple properties, saving you time and hassle.
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Still have questions?Contact us or schedule a consultation today to learn how we can help transform your property!
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